All Products and All Shipping Options:
Orders placed before 12:00 noon EST Monday through Friday will ship same-day. Orders placed after 12:01 PM EST will ship the following day. We do not ship on US National Holidays. HazMat items (oil, flammables, hazardous materials, etc.) will ship in compliance with federal law and cannot be shipped via air. Oversized or Heavy Items, including possible freight shipments may have additional charges. The customer will be notified before the item is shipped.
FREE SHIPPING POLICIES
Free Shipping for Orders Over $99:
Most orders totaling over $99.00 USD with a delivery address in the Continental U.S. (48 states - excludes Alaska and Hawaii) will receive free 2-day shipping. Orders totaling $0-$98.99 will have a flat rate shipping charge of $9.99 and still receive 2-day shipping.
Exceptions to Free Shipping for Orders Over $99: HazMat, Oversized or Heavy Items
- HazMat items: (oil, flammables, hazardous materials, etc.) must be shipped ground, in compliance with air shipping laws.
- Oversized or Heavy Items: May have an additional shipping cost. This charge may not be calculated until the order is prepared. We will notify you via email if there is an increase in the shipping charge prior to billing any additional charge and shipping. Please check your email and junk mail if you have not received tracking information within two-three business days of placing your order for possible correspondence from customer service.
- PO Box addresses: Two day service is not available. Tracking your package will provide accurate timelines.
OUTSIDE THE CONTINENTAL US ORDER POLICIES
Outside the Continental US: International, US Protectorates, Alaska and Hawaii
We ship via UPS or US Postal Service. Shipments to Alaska, Hawaii, Puerto Rico, APO's and International orders will have an additional shipping charges applied at the time of order. This charge may not be calculated until the order is being prepared. We will notify you of the increased shipping charge prior to billing the additional charge or shipping. Propellers, roofs, doors, bumpers and electronics are FINAL SALE when sold outside the Continental US. Please verify your fitment before placing your orders.
Exceptions to Outside the Continental US:
Due to some compliance agreements, we are not allowed to accept orders outside the Continental U.S. the following; BRP, Ski-Doo, Sea-Doo, Can-Am, oil, sprays or grease. There may be other items that cannot be shipped for various reasons.
Customs/Import Fees for International Orders:
Orders shipped outside the US will go through customs. The buyer is responsible to pay all Import Fees including: customs, duties, taxes or other fees for their order. Paperwork is provided to customs at the value the customer paid for the item - no exceptions. When using UPS for shipment, Import Fees can be paid on-line before delivery by using UPS's website to track your package. If they are not paid ahead, the balance is due upon delivery.
LOCAL IN STORE PICKUP
In Store Pickup:
Local customers can choose to pick up at either Leaders RPM location instead of shipping. In-stock items placed online before 12:00 noon will be offered FREE In Store Pickup options up at either location at 4:00 pm or after the same day! Date and time are provided within the Shipping Options at Checkout. We do not ship on US National Holidays. Holiday orders will process on the next business day. In Store locations offered may vary based on product location.
Kalamazoo Location: 8500 West Main St. Kalamazoo, MI 49009
Business Hours are: 9am to 6pm Mon., Tues., Thurs., & Fri., 9am to 8pm Wed. and 9am to 4pm Sat. Come in the front doors and ask for the parts counter.
Schoolcraft Location: 12033 US-131, Schoolcraft, MI 49087
Business Hours are: 9am to 5pm Mon. through Fri. Come in the front doors and ask for customer pickup.
Shipping General Timelines:
Orders placed before 12:00 noon EST Monday through Friday will ship same-day. Orders placed after 12:01 PM EST will ship the following day. We do not ship on US National Holidays. Holiday orders will process on the next business day. Most orders shipped within the Continental US should expect to receive their items within 2 business days of the shipment date.
Order Time & Delivery Breakdown/Example (2-Day)
- Order placed before 12 noon EST: Order 10AM Tuesday -> Ships Tuesday -> Delivers Thursday
- Order placed after 12 noon EST: Order 2PM Tuesday -> Ships Wednesday -> Delivers Friday
Exceptions to the Timeline: HazMat, Oversized or Heavy Items
There are exceptions as some of the items we sell are not eligible to travel via air (oil, flammables, hazardous materials, etc.) or are oversized or heavy and very expensive to ship expedited. These will ship UPS Ground or USPS ground and will show with tracking. Always allow additional time for shipments to Alaska, Hawaii, Puerto Rico, APO's and International Orders. See table below for estimated days-in-transit to regions outside of our 2-day window from our Michigan locations for UPS Ground.
|State||Days in Transit|
|Alabama, Arkansas, Florida, Georgia, Kansas, Louisiana, Maine, Maryland,
Massachusetts, Minnesota, Mississippi, Nebraska, New Hampshire,
North Dakota, Oklahoma, Rhode Island, South Dakota, Vermont
|Up to 3 Days|
|Arizona, California, Colorado, Montana, Nevada, New Mexico, Texas, Utah,
|Up to 4 Days|
|Idaho, Oregon||Up to 5 Days|
-UPS shipping offers on line tracking.
-UPS also offers to pay international import fees on line from the tracking number.
-Additionally, UPS Mobile App can access services from UPS My Choice. Ship, Track and Find Locations on the Go, with the UPS Mobile App you can get important shipment information anytime and anywhere. Access UPS My Choice and subscribe to manage home deliveries, receive alerts about incoming packages so you can avoid missed deliveries, even select alternative delivery locations, some options require premium options pricing. Find out more by reading about apps for android, iOS and SMS at: https://www.ups.com/us/en/services/tracking/mobile.page?
-USPS shipping offers on line tracking.
-It also offers Informed Delivery® by USPS® allows you to view greyscale images of the exterior, address side of letter-sized mail pieces and track packages in one convenient location. Images are only provided for letter-sized mail pieces that are processed through USPS' automated equipment. Sign up for this email service by going to: https://informeddelivery.usps.com/box/pages/intro/start.action
OTHER SHIPPING RULES
Entire orders will be shipped together if possible. We have multiple warehouses so it may not always be possible.
We reserve the right to ship any order via any method at any time. Thank you for your understanding.