Privacy, Security & Service Policies

Please check our Privacy Policy periodically for changes. We post the date our Policy was last updated at the top of the page.

Updated: January 30, 2020
Changes include:

Addition of Updates of Privacy Policies and its change list
Addition of Your Rights in California
Clarification of Third Party Websites
Clarification of Changes to this Privacy Policy

This Privacy Policy governs the manner in which Leaders Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the www.LeadersRPMshop.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Leaders Inc.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, an option to subscribe to our newsletter is available and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, or payment information.

Users may, however, visit our Site without a login.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities such as ordering from us.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Leaders Inc. collects and uses Users personal information for the following purposes:

To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you
To process transactions
To administer a content, promotion, survey or other Site feature
To send periodic promotional emails regarding Leaders RPM and LeadersRPMshop.com
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send Users information they agreed to receive about topics we think will be of interest to them including but not limited to Rewards programs, coupons, product information, warranty information and promotional materials.

The email address Users provide for order processing, will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list or newsletter, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users personal identification information to others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission including order transactions, obtaining the product, shipping the order and tracking the order.

Third Party Websites

Users may find; product offerings, payment processors, billing, shipping, returns, customer service, loyalty, coupon, fraud evaluation, advertising or other content on our Site that link to the sites and/or services of our partners, suppliers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These companies help us improve the function, products and services we offer. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights in California

If you are a California resident, you have the right to request your personal information we hold about you. You have the right to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information page on this site or use one of the ways of contacting us at the bottom of this page.

If you are a California resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred inside the United States for the purpose of fulfilling and tracking your order.

Your Rights in Europe

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information page on this site.

If you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Our Rights

We reserve the right to refuse to sell to anyone for any reason. Although we have never used this policy, it is good to have in place.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes To This Privacy Policy

Leaders Inc. has the discretion to update this privacy policy at any time. When we do, post a notification at the top of privacy policy page with a revision date. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Leaders RPM
8500 West Main Street
Kalamazoo, MI 49009

833-545-3222
www.LeadersRPMshop.com
CustomerService@LeadersRPM.com